✨ 4.8+ Rated Experiences
✨ 4.8+ Rated Experiences
Business Name: GetSetTravel
Website: http://getsettravels.com/
Address: Shop No SF 5, 2nd Floor, GDA Tower, Golghar, Gorakhpur, Uttar Pradesh 273001
Email: support@getsettravel.com
Phone/WhatsApp: +91808157573494
Effective Date: 25 February 2026
Last Updated: 25 February 2026
GetSetTravel (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, store, and protect your personal data when you visit our website, contact us, or book any tour/travel service through us.
This policy is intended to align with India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and the Digital Personal Data Protection Rules, 2025.
This policy applies to:
Website visitors (browsing, enquiries)
Customers and travellers (bookings, payments, documentation)
People who contact us via phone/WhatsApp/email/social media
We collect only what is needed for providing travel services.
Name, phone number, email address
City/state, address (if needed for invoice/booking)
Travel dates, destination, pickup/drop, itinerary preferences
Traveller details (name, age/DOB if required by a vendor)
Emergency contact (if you provide)
For some bookings/permits/check-ins, a hotel, transport operator, or authority may require ID proof. In such cases, we may collect/share details such as:
Aadhaar/Driving Licence/Voter ID/PAN/Passport (as applicable)
Passport/visa details (for international travel / visa assistance)
Billing details, invoice details, GST details (if applicable)
Payment status and transaction reference
Note: We do not intentionally store full card details. Payments are typically processed through banks/payment gateways.
IP address, device/browser information, pages visited, time spent
Cookies and similar technologies (see Section 10)
We collect personal data when you:
Submit an enquiry / callback form on our website
Contact us by WhatsApp/phone/email/social media
Book a trip/service and share traveller details/documents
Make a payment
Browse the website (cookies/analytics)
We use personal data to:
Respond to enquiries and share quotations/itineraries
Confirm and manage bookings (hotels, transport, activities, etc.)
Issue tickets/vouchers/invoices and provide customer support
Handle rescheduling, cancellations, refunds (as per vendor policy)
Improve service quality and website experience
Prevent fraud and secure our systems
Comply with applicable laws and lawful requests
Under the DPDP framework, consent/notice must be clear, specific, and in plain language so you can make an informed choice.
Where required, we process personal data based on your consent. You can withdraw consent at any time, and withdrawal must be as easy as giving consent.
How to withdraw consent: Email us at support@getsettravel.com (or contact us on the phone/WhatsApp number above).
Important: If you withdraw consent for data necessary to deliver a booking, we may not be able to provide (or continue) that service.
We share personal data only on a need-to-know basis to provide your travel service:
Hotels/resorts/hostels
Transport operators (bus, cab, tempo traveller, etc.)
Local vendors, guides, activity providers
Booking partners/aggregators (where used)
Payment gateways/banks (for processing payments)
Accounting/invoicing tools
Website hosting/IT support and communication tools (email/SMS/WhatsApp), if used
Government/authorities if required by law or for permits/verifications
We do not sell your personal data.
We use reasonable security safeguards to protect personal data and reduce risk of unauthorised access, misuse, loss, or alteration. The DPDP framework requires “reasonable security safeguards” and supports measures like access controls, encryption/masking, logs, and contractual safeguards with processors.
If we become aware of a personal data breach, the DPDP Rules require:
Intimation to affected individuals without delay with key details and guidance, and
Intimation to the Data Protection Board, including detailed information within 72 hours (or longer if permitted by the Board).
We keep personal data only as long as needed for:
Completing the travel service you requested
Customer support and dispute handling
Compliance with applicable laws (e.g., tax/accounting)
As per the DPDP Act, personal data should be erased when consent is withdrawn or when the purpose is no longer served, unless retention is required by law.
We may use cookies and similar technologies for:
Essential website functionality
Analytics (understanding traffic and improving site performance)
You can manage cookies through your browser settings. Disabling cookies may affect some site features.
If a booking involves a child, and processing is required, the DPDP Act requires verifiable consent of the parent/guardian in applicable cases. The Act also restricts tracking/behavioural monitoring and targeted advertising directed at children.
Subject to the DPDP Act and applicable rules, you may request:
Access to information about your personal data
Correction, completion, updating, and erasure
Grievance redressal
Nomination (appointing someone to act on your behalf)
Grievance timeline: Data Fiduciaries must publish a grievance redressal system with a response period not exceeding 90 days.
To exercise rights or raise grievances, contact: support@getsettravel.com.
If you book international travel, your data may be shared with service providers outside India (e.g., overseas hotels/partners) as needed to deliver your booking.
Our website may contain links to third-party websites. Their privacy practices are governed by their own policies.
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date.
GetSetTravel
Shop No SF 5, 2nd Floor, GDA Tower, Golghar, Gorakhpur, Uttar Pradesh 273001
Email: support@getsettravel.com
Phone/WhatsApp: +91808157573494